RETURN & REFUND POLICY

Thank you for shopping at  Placementskill. We appreciate your business and want to ensure your satisfaction with our products. Please read the following return policy carefully to understand our guidelines for returns, exchanges, and refunds.

 

1. Returns

1.1. You have 15 days from the date of purchase to return an item for a refund or exchange.

1.2. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. See non-returnable items condition below.

1.3. To initiate a return, please contact our customer service team at [email protected] or send us a +91 94256 61363 message and mention your order number (use the chat icon on the bottom left)

1.4. Customers are responsible for return shipping costs unless the return is a result of our error (e.g., the wrong size/color/item was shipped).

2. Refunds

2.1. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. For cancellation prior to order shipment, refunds will be initiated within 24 hours.

2.2. For returns, refund will be decided on receipt of original item in good condition. We may suggest a partial refund for missing parts or accessories and or packaging.

2.3. If approved, the refund will be processed, and a credit will be automatically applied to your original payment method within 7 business days (subject to change as it depends on the processing bank)

4. Non-Returnable Items

4.1. Certain items are not eligible for return, including but not limited to:

  • Personalized or customized items
  • Gift cards
  • Downloadable software, Digital formats like PDF and Images.
  • Baby care items like feeding bottle, diapers and teethers etc.
  • Personal care, Health & Hygiene items.

Non-returnable items will be displayed in the product images.

5. Damaged or Defective Items

5.1. If you receive a damaged or defective item, please contact our customer service team at [email protected] within 15 days of receiving the product. We will provide instructions for returning the item or offer a replacement.

 

6. Cancellation Policy

6.1. Orders can be canceled prior to shipping. After this timeframe, the order may have already been processed, and cancellation may not be possible.
For cancellations, please contact us at [email protected] or 91 94256 61363

7. Contact Information

Suport: Monday - Saturday: 9:00am - 5:00pm 

Email: [email protected].

Phone : +91 94256 61363

Address: 2nd floor sarnath complex, Bhopal, Madhya Pradesh 462003, India